• Can I Pay with PayPal?

    We accept cash on collection. We accept all major card types including Visa, MasterCard and American Express, We also Accept PayPal: Prior payment required you can also pay us VIA Bank Transfer but prior Payment required before you pick up your device.

  • Do you offer a warranty on the repair?

    Do you offer a warranty on the repair? Yes, we offer a 6-month warranty. Click here for full details (Once they click on details) a pop-up appears in a box on the page) Six Month Warranty We only use the best quality parts and employ the best technicians. You can rest assured that all repairs are carried out to the highest possible standards. In the unlikely event of a problem, we offer a full 6 months warranty on all repairs for your peace of mind. What Your Warranty Covers? The original repair, including all replaced parts and labor.

  • What is not covered?

    There are some exclusions to your coverage. • Any liquid damaged • Accidental damage • Any damage caused by misuse • Any software damage, we don’t cover software issues (but will attempt to assist you with a problem). • Loss of data (We strongly advise you backup your device before getting repaired) • If a subsequent repair is done on the device after our repair by someone else this voids our warranty.

  • Why do you need to take my passcode?

    A technician will need to check and diagnose all issues before they open your device. Testing is done before, during, and after the repair so you have complete peace of mind when collecting your repaired device.

  • Do you collect & Deliver?

    Yes, For a small fee to local areas.

  • Do you charge Diagnostic fee?

    This is a preliminary Service Fee (where & If the unit has to be opened or tested) When you choose to go ahead with the full repair, then the diagnostic fee is deducted from the overall cost or repair from your bill. I have sensitive data on my device, What should I do if I don’t want to share the passcode? Please make sure to back up your device, log out and restore to factory settings before bringing it to us..simplezzz

  • Do you help recover data?

    Yes, We can give it a try.

  • Where are you based?

    We are in New Town Beaconsfield on Baring Road, Right behind Alexandra Dixon Interiors. Pop in!

  • What are your timings?

    We are open Monday to Saturday from 10:00 till 18:00.

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